❓ Frequently Asked Questions (FAQs)
1. What will I receive after purchase?
You will receive a high-quality, ready-to-use digital template in the format(s) mentioned in the product description. No physical item will be shipped.
2. How will I receive my files?
After your payment is confirmed, you’ll be able to download your files instantly. You will also receive a download link via email.
3. Can I edit the templates?
Yes! Most of our templates are fully editable. Please check the product description to see which software is required (e.g., Canva, Adobe Illustrator, MS Word, etc.).
4. What software do I need to use the templates?
The required software is listed in the product description. Many of our templates work with free tools like Canva, while others may need programs like Adobe Photoshop or MS Word.
5. Can I use the template for commercial purposes?
Our templates are for personal or single-business use only. If you’re interested in using them for multiple clients or resale, please contact us for an extended commercial license.
6. Do you offer refunds?
Due to the digital nature of our products, all sales are final and we do not offer refunds. However, if you encounter any issues, feel free to reach out — we’re happy to help!
7. I’m not tech-savvy. Can you help me customize the template?
Absolutely! If you need help customizing your template, send us a message — we offer customization services for a small additional fee.
8. Can I share this file with others?
No, sharing, redistributing, or reselling the template or any part of it is strictly prohibited under our licensing terms.
For any queries, feel free to send me an SMS!